The item must be unassembled and include all accessories and hardware parts. While we understand that some items are being returned because they may not work the way a customer expects it to, we do expect all items to be put back in its place. Upon receiving the item and preferring a return, conditions will apply: Item(s) must be shipped back the original condition. Items returned must be accompanied by the original packaging and the Return Packing Slip, and MUST be originally sold by MSI-US Official Online Store If the item is not picked up within a certain time, they will ship the item back to us.įor more completed information, please see our Shipping Policy

After 3 delivery attempts, you can contact regarding the address of the FedEx Ground Station. FedEx will make a maximum of 3 delivery attempts to the address on your order. If signature is required, please make sure someone will be available to sign for your package. International shipping is not available at this time.įor all orders $500 or more via FedEx, a delivery signature is required for receipt of the product and we can only deliver to the address that you have provided on your order. Orders placed after the cutoff time (2:00 P.M PST) are processed and shipped the next business day.įree Shipping is only for lower 48-states customers, excluding Alaska, Hawaii, US Permanently-inhabited Territories and Protectorates. Orders are processed Monday-Friday (excluding holidays). And all orders are not delivered on Sundays or holidays. Minimum $25 purchase to qualify for free standard ground shipping.

Free shipping is one-way unless otherwise authorized to return under policy conditions.

Authorized msi service center